Toni’s Pet Station Terms of Service

Last Updated: 24/12/24

Welcome to Toni’s Pet Station PTY LTD (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website (https://tonispetstation.au) and the services we provide, including grooming, sales of live animals, and pet supplies. By accessing or using our website or services, you agree to these Terms. If you disagree, please refrain from using our website or services.

1. Use of the Website

1. Eligibility:
   • You must be 18 years old to use our website or make purchases. By using our website, you confirm that you meet this requirement.
2. Permitted Use:
   • You may use the website for personal and non-commercial purposes only.
   • You agree not to misuse the website by engaging in prohibited activities such as hacking, spamming, or scraping data using automated tools.
3. Content Ownership:
   • All content on the website, including text, images, logos, and trademarks, is owned by Toni’s Pet Station Pty Ltd or licensed to us. You may not reproduce, distribute, or use this content without our written permission.

2. Products and Services

1. Product Descriptions:
   • While we strive to provide accurate descriptions, product details may vary slightly from what is displayed on the website.
2. Availability:
   • All products and services are subject to availability. We reserve the right to limit quantities or discontinue items without notice.
3. Live Animal Sales:
   • Our Reptile and Live Animal Terms and Conditions govern purchases of live animals.
4. Grooming Services:
   • Our Grooming Terms and Conditions govern the use of our grooming services.

3. Pricing and Payments

1. Pricing:
   • All prices listed on the website are in AUD and include GST where applicable. Prices are subject to change without notice.
2. Accepted Payment Methods:
   • We accept Visa, Mastercard, and debit cards for in-store and online transactions. Payments must be completed before products or services are provided.
3. Errors:
   • If pricing or product information is incorrect, we reserve the right to cancel the order and issue a refund.

4. Cancellations and Refunds

• Purchases and services are subject to our Refund and Returns Policy.
• We reserve the right to cancel orders or appointments due to unforeseen circumstances. Customers will be notified, and refunds will be provided where applicable.

5. User Accounts

1. Account Registration:
   • You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials.
2. Account Termination:
   • We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful behaviour.

6. Limitation of Liability

1. General Disclaimer:
   • We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or services.
2. Live Animals and Grooming:
   • Specific liability limitations for live animal sales and grooming services are outlined in their respective terms and conditions.

7. External Links

• Our website may include links to third-party websites for your convenience. We do not endorse or control these websites and are not responsible for their content or practices.

8. Privacy and Data Collection

• Our Privacy Policy governs your website use and outlines how we collect, store, and use your data.

9. Changes to These Terms

• We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of the website constitutes acceptance of the modified Terms.

10. Governing Law

• The laws of Queensland, Australia, govern these Terms. Any disputes arising from these Terms or your use of our website will be resolved under the jurisdiction of Queensland courts.

11. Contact Information

For questions or concerns about these Terms, please contact us:

• Phone: 07 5429 5995
• Email: info@tonispetstation.au
• Address: Shop 1, 1224 Bribie Island Rd, Ningi, QLD 4511

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.